SFU ITS Client Services - Desktop Support

 Open a Support Ticket

Please fill in this form to submit a request for support to SFU IT Services Desktop Support.
Include as much detail as possible so we can address your request promptly and route it to the appropriate technician.

Support for other IT services must be submitted via the IT Services Get Help form.

Support Ticket Information

Contact Information
Your SFU email address  
Your phone number  
 Additional emails to CC  

Department and Location


Ticket Management Details
Ticket Category

Service Offering

Affected computer details
Computer Name or Asset Tag   
Example of an Asset Tag or Computer Name
What kind of computer is this?
Attachment  (10 MB Maximum)

Short Description  
Detailed Description